Data Protection

Jay Bhaji's Privacy Policy – Our Commitment to Keeping Your Data Safe

We understand how sensitive your personal information is. From the moment you register on Jay Bhaji to every transaction you make, this page clearly outlines how your data is collected, used, and protected.

Last Updated: 1 January 2026
Privacy Protection Score
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0%
Assessed Against Third-Party Standards
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Security Layers
256-bit SSL
AES Encryption
GDPR Compliant
Regular Security Audits
Two-Factor Authentication (2FA)

Introduction & Scope

Jay Bhaji ("we", "us", or "the Platform") is deeply committed to user privacy. This Privacy Policy explains what information is collected when you use the jaybhaji.net website and mobile application, how it is used, and how it is kept secure.

This policy applies to all Jay Bhaji services — including registration, login, payments, gameplay, support requests, and marketing communications. By using the platform, you agree to this policy.

This Privacy Policy is written in plain English so every member can understand it easily. If you have any questions, reach us at support@jaybhaji.net.

We operate in compliance with international data protection law (GDPR) and applicable local regulations. As the controller of your data, Jay Bhaji always acts responsibly.

What Information Is Collected

Jay Bhaji collects two types of information — what you provide directly, and what is gathered automatically as you use our services.

What You Provide Directly

Data TypeWhy It's NeededMandatory
Full NameAccount Identity & KYCYes
Email AddressLogin, NotificationsYes
Phone Number2FA, Transaction VerificationYes
Date of BirthAge Verification (18+)Yes
National IDKYC VerificationFor Withdrawals
AddressLegal ComplianceAt the KYC stage
Payment InformationDeposit/WithdrawalFor Transactions

Automatically Collected Information

  • IP Address & Approximate Location
  • Device type, operating system & browser
  • Time spent on the platform and pages visited
  • Gaming history & betting patterns
  • Login time and logout time

How We Collect Your Information

Jay Bhaji collects information through several methods:

  1. Registration Form: Information you fill in when creating your account.
  2. KYC Process: Documents uploaded during identity verification.
  3. Payment Gateway: Transaction details via bKash, Nagad, or bank.
  4. Cookies & Tracking: Analysis of browsing and gaming behavior.
  5. Support Contact: What you share with us via live chat or email.
  6. Third-Party Verification Services: Through trusted providers to complete KYC verification.

Jay Bhaji will never ask for your password or full payment details over the phone or by email. Any such request is a scam — please report it to our support team immediately.

How Your Information Is Used

Jay Bhaji uses the data it collects for the purposes listed below. The legal basis for each purpose is noted accordingly:

Service Operations

Your information is needed to create and manage your account, process payments, deliver gaming services, and provide technical support. This is carried out on the basis of fulfilling our contractual obligations.

Security & Fraud Prevention

IP data and transaction patterns are analyzed to detect and prevent unauthorized account access, money laundering, and fraudulent activity.

Legal Compliance

As a licensed gaming operator, Jay Bhaji is required to comply with legal obligations related to KYC, AML (Anti-Money Laundering), and responsible gaming.

Personalized Experience

Relevant promotions, game recommendations, and bonus offers are provided based on your gaming preferences and habits. Your consent is obtained for this purpose.

Jay Bhaji never sells your data. Your personal information is not shared with advertisers or data brokers.

Sharing Information With Third Parties

Jay Bhaji may share information with third parties in limited circumstances and for specific purposes:

Who Your Data May Be Shared With

  • Payment Providers: Payment gateways such as bKash, Nagad, and banks to process and confirm transactions.
  • KYC Verification Services: Trusted third-party providers for identity verification.
  • Game Providers: Minimum data required to operate Live Casino and slots.
  • Government Authorities: Upon a valid court order or lawful request from a law enforcement authority.
  • Regulatory Authority: To meet reporting obligations to the licensing authority.

Who We Never Share Your Data With

  • Advertising or Marketing Companies
  • Data Brokers or Resellers
  • Any third party not under contract with Jay Bhaji

Every third party we share data with has signed our data processing agreement and is bound by an equivalent privacy standard.

Cookies & Tracking Technologies

The Jay Bhaji website uses cookies — small text files stored in your browser.

Cookie Types

Cookie TypesPurposeDuration
Essential CookiesLogin session & securityUntil end of session
Functional CookiesRemembering language preferences and settings1 Year
Analytics CookiesUser behaviour analytics2 Years
Marketing CookiesRelevant advertising (with consent only)90 Days

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some services to not function properly.

Data Storage & Security Measures

Jay Bhaji follows the highest industry standards to keep your information secure.

Technical Security

  • 256-bit SSL/TLS Encryption — on all data transfers
  • AES-256 Encryption – applied to sensitive data at rest
  • Two-Factor Authentication (2FA) – for account access
  • Firewall & Intrusion Detection System
  • Regular penetration testing & security audits

Data Retention Period

Data for active accounts is retained for the duration of the account. Even after closure, certain information must be kept due to legal obligations (typically 5–7 years), after which it is securely deleted.

Jay Bhaji's servers are hosted in internationally certified data centers with physical and digital security maintained 24/7.

Your Data Rights

Every Jay Bhaji member has the following rights over their personal data:

Right to Access
Right to Rectification
Right to Erasure
Data Portability
Restriction of Processing
Right to Object

To exercise any of these rights, email us at support@jaybhaji.net. We will respond within 30 business days after verifying your identity. Please note that certain data may not be deletable for legal reasons — if that applies, we will let you know why.

Children's Privacy Protection

Jay Bhaji's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If a parent believes their child has created an account on Jay Bhaji, please contact us immediately. We will close the account and delete all associated data.

Parents are encouraged to use parental control software on their child's device and to promote awareness about online gaming.

Privacy Policy Updates

Jay Bhaji may update this Privacy Policy from time to time. You will be informed of any changes based on their nature and significance:

  • Major Changes: Email notification and a clear in-platform notice – at least 14 days in advance.
  • Minor Changes: In-platform notification – 7 days in advance.
  • Minor Edits: Date updated at the top of the page.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you object to any changes, you may close your account.

Contact & Data Officer

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Data Privacy Team:

Contact MethodDescriptionResponse Time
EmailSupport@jaybhaji.netWithin 48 hours
Live ChatPlatform Chat ButtonInstant (24/7)
Data Rights RequestInclude "Data Request" in the subject line of your email30 Business Days

Our Data Protection Officer (DPO) oversees all privacy-related matters and is available to help with any concerns you may have.

Why Your Information Is Safe

Jay Bhaji's Six Pillars of Data Protection

Protection built on the right combination of technology and people, not just policy.

Your data is never sold

Jay Bhaji never sells your personal information to third parties. Your data is used solely to improve our services.

Bank-Grade Encryption

Jay Bhaji secures every transaction with the same 256-bit SSL encryption trusted by banks worldwide.

Control Your Data

You have the right to view, correct, or request deletion of your data at any time.

Limited Data Sharing

Only the minimum necessary data is shared with third parties, and every sharing arrangement is governed by a formal agreement.

Regular Security Audits

Every year, independent third-party experts conduct a full review of Jay Bhaji's security systems. Any vulnerabilities identified are resolved immediately.

Immediate Breach Notification

In the event of a data breach, affected members will be notified within 72 hours and steps will be taken to address the situation.

General Questions

Transaction & Betting Inquiries

Jay Bhaji does not charge any withdrawal fees of its own. However, mobile banking providers such as bKash or Nagad may apply their own transaction charges, which are set by the respective provider and are outside Jay Bhaji's control. Withdrawal limits depend on your KYC verification level — unverified accounts can withdraw up to ৳5,000 per day, partially verified accounts up to ৳20,000, and fully verified accounts up to ৳1,00,000 per day. VIP members may be eligible for higher limits. Withdrawals are typically processed within 15 minutes to 2 hours.

Jay Bhaji has specific rules that apply when a match or event is cancelled. All bets placed on a fully cancelled match are voided and the full stake is returned to your balance. The same applies if a match is suspended and does not resume within 24 hours. However, if a match is abandoned after being partially played, bets may be settled based on the available result or voided — depending on the sport and the governing body's decision. In Live Betting, bets on portions of the match that have already been completed are generally settled according to the outcome. Our support team is available to help with any questions.

Your Data Is Safe With Us

Register with Jay Bhaji and enjoy a fully secure and transparent gaming environment.

SSL Secured GDPR Compliant Your Data Is Never Sold 24/7 Support
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